Flagship solution · $49/mo

Every missed call, answered in 60 seconds.

TextBack is our missed-call text-back service. When you can't pick up, we text your caller back automatically — so the business goes to you, not your competitor. Here's exactly what we do for you, step by step.

The problem

Your voicemail is leaking revenue.

The math is brutal — and it hits every business where new clients call first.

85%

Never call back

Of callers who reach voicemail never leave a message. They move on to whoever picks up.

60 sec

Text-back speed

Our system replies within a minute of the missed call — while you're still their first choice.

1 call

Can pay for a year

A single recovered client — a case, a procedure, a project — dwarfs the $49/month cost.

Walkthrough

Here's exactly what we do for you.

White-glove means white-glove. You don't configure anything, install anything, or learn anything. Here's the anatomy of what happens every time:

1
THE MISS
A call goes unanswered — nights, weekends, mid-appointment. It doesn't matter when.
AUTOMATIC
2
THE TEXT
Within 60 seconds, your caller gets a personal text naming your business. Warm, professional — never spam.
WE WRITE IT
3
THE ALERT
You're pinged instantly with the caller's number. No app to install, nothing to learn.
ON YOUR PHONE
4
THE CONVERSATION
They reply, you reply — two-way texting right in your normal messages.
YOU JUST REPLY
5
THE WIN
Appointment booked. Case signed. Table reserved. A client that was seconds from calling your competitor.
CLIENT SAVED

+ Every month: THE PROOF — your report showing calls caught, conversations started, and clients saved.

The details

Step by step, from signup to saved client.

What the setup looks like on your end:

1

15-minute setup call

We learn your business: your name, your services, your hours, how you greet clients. In person or over the phone — your choice.

We do it · 15 min of your time
2

We activate call forwarding

We set up conditional forwarding on your phone line. Your number never changes. Your phone still rings first — forwarding only kicks in when you don't answer, are busy, or your phone is off.

We do it · zero tech skills needed
3

We write your text-back message

In your business's voice, naming your business: "Sorry we missed you — how can we help?" Professional, warm, and clearly a reply to their call — never spam.

We do it · you approve it
4

Missed call → instant text, 24/7

Nights, weekends, holidays, mid-appointment — whenever a call goes unanswered, the caller gets your text within 60 seconds. You don't lift a finger.

Automatic · always on
5

You get alerted instantly

The moment a text goes out, you get an alert with the caller's number. Their replies land in your normal text inbox — just reply like any other message and book the business.

On your phone · no app needed
6

Monthly report: what we caught

Every month you get a plain-English report: how many missed calls we caught, how many conversations started, and the clients you would have lost to voicemail.

Delivered monthly · cancel anytime

What your caller experiences

A real conversation, seconds after calling you. To them, it feels like great service — because it is. Most callers never realize they almost became someone else's customer.

Text Message
Hi, this is Bright Smile Dental — sorry we missed your call. How can we help?
2:14 PM
Hi! Do you have any openings for a cleaning tomorrow?
2:15 PM ✓✓
Yes — we have 10:30am and 2:15pm open. Which works for you?
2:16 PM
10:30 works. See you then!
2:17 PM ✓✓
Pricing

One plan. No games.

Less than the profit on a single recovered client.

TextBack
$49/month
  • Instant text-back on every missed call
  • Two-way texting with every caller
  • Missed-call alerts to your phone
  • Monthly report: calls caught & conversations
  • White-glove setup — we do it for you
  • No contract. Cancel anytime.
Start 7 days free

No credit card required for the pilot.

FAQ

Common questions.

What kinds of businesses is this for?
Any business where a missed call is a lost customer: dental and medical offices, law firms, salons and spas, auto shops, home services, real estate, restaurants taking reservations — if new clients call you, TextBack fits.
Does my phone number change?
No. Your number stays exactly the same. We set up conditional call forwarding — your phone still rings first, and forwarding only activates when you don't answer.
What if I answer the call?
Then it's a normal call — nothing happens. The text-back only fires on missed calls (no answer, busy, or phone off).
Will customers think it's spam?
No — the text arrives within a minute of them calling you, and it names your business. It's a reply to their call, not a cold text.
How do my callers consent to receiving texts?
They call your business — that's the opt-in. The text they receive is a direct reply to their call, sent within about 60 seconds and naming your business. Every text includes opt-out instructions (reply STOP), and message & data rates may apply. See our Terms of Service and Privacy Policy for details.
Do I need to install an app?
No. Everything works through regular text messages on the phone you already have.
What happens after the 7-day free pilot?
$49/month, no contract, cancel anytime. If it didn't catch a single lead in 7 days, you don't pay — and we'll help you turn off forwarding.
Get started

Try TextBack free for 7 days.

Tell us about your business. We'll set everything up — you don't lift a finger.

Stop losing customers to voicemail.

7 days free. 15-minute setup. Done for you.

Get started free